Policy & Privacy

Privacy & Policy

Customer Service

Product/service:

Given the amount of orders we process each day, the availability of any products on our site is always subject to change. The best way to stay up to date on new arrivals, promotional codes, and sales is to sign up for our newsletter and follow us on our social media platforms. You can subscribe to our newsletter at checkout, or by entering your email address in the newsletter section in the footer of any page on www.gogettando.com

Currency:

If you are accessing from the United Kingdom, United States, Canada or Mexico and the rest of Europe, prices will be shown in GBP. If you are accessing from the United States, Canada or Mexico, International duties & taxes are determined by the shipping address entered at checkout.

Payment:

We currently accept payment by : Paypal, Maestro, apple/google pay and Visa debit.
Upon receiving your order, we carry out a standard pre-authorisation on your payment method to ensure there are sufficient funds to fulfill the transaction. If the billing information is incorrect/incomplete, we may contact you for confirmation before your order can be successfully shipped.

Order status:

Please note that we ask for a standard processing time of up to five business days (not including weekends or holidays) from the time your order is placed. A ‘Processing’ status means that your order has not yet been shipped! hence you’ll receive a tracking number via email once your order has been shipped.

Order confirmation:

You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.Please review the order confirmation and contact us if you see any errors. 

Check out:

You can add and remove products from your cart before you checkout. Furthermore, please note that the price and currency charged is determined by the shipping address entered at checkout! Orders shipping within the United Kingdom, United States, and the rest of Europe will be charged in GBP. Next step is to select a shipping method, as well as enter your payment information. Once you’re ready to place your order, you’ve just got to click confirm.

Please put trust in shopping with us; personal information provided on our website is transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. 

Returns

All returns must be returned within 7 days of the order’s delivery date. Products marked sale cannot be returned. To be entitled for a return, your item(s) must be unused; in the same condition that you received it in and should contain the original packaging.

Shipping

– UK standard shipping cost £4.99 & takes up to 3-5 days

– WorldWide (International) standard shipping cost £14.99 & takes up to 7-10 days
– Uk next day delivery shipping cost £7.99

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies                                                     

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.